Please use the following article as a reference and let me know if you need further assistance. Are any of the other functions on the top row (function keys) such as screen dim or brightness (F1 and F2) working? If none of the function keys are reacting to what you would expect them to do, I suggest making sure they are not selected to be used as standard function keys (make sure the box is unchecked). I understand that the keys for rewind, play, and skip are not functioning on your built in keyboard any longer. Thus, keep try and find the right solution to your problem.Welcome to the Apple Support Communities! One works for others may not work for you. The effectiveness of the methods above has been proven by some iPhone users that have encounter the Apple Music not working issue. Step 5: Follow the onscreen instructions to enter the payment details and billing information and finish the setting. Step 4: Select the country or region in which your Apple ID is valid for use and tap on Next > Agree. Step 3: Choose Country/Regin > Change Country or Region. Step 2: Tap on your Apple ID, click View Apple ID and enter your Apple ID password if required. Step 1: Open Settings on your iPhone and scroll down to choose iTunes & App Store. If you get a prompt saying your Apple ID is only valid for use in the store but you are using the iTunes/App Store of another country, all you need to do is to change the App/iTunes Store country to the one in which your Apple ID is valid for use. Method 4: Change the country/region of iTunes & App Store Only four steps are needed to successfully transfer the songs you like from computer to your iPhone running iOS 8 or later:ĮaseUS MobiMover is a versatile tool for iOS data transfer, file management, and video download, you can not only put music on your iPhone from computer but also do many other things like transferring music from iPhone to iPhone, saving iPhone text messages to computer, and downloading Vimeo videos to iPhone. You can try the freeware for iOS data transfer, EaseUS MobiMover, to copy music from computer to your iPhone without data loss or data corruption. If Apple Music won't play songs on your iPhone due to the failure of transferring music from computer to your iPhone using iTunes or the corruption of the music files. Method 3: Sync music from computer to iPhone with an iTunes alternative Step 3: Then learn how to transfer music from iTunes to your iPhone from the related guide. Step 2: Next, log in with your Apple ID and password, then click on the Authorize button to complete the authorization process. Step 1: Go to the Account > Authorizations and choose to Authorize This Computer in order to get the computer permitted to access and use your Apple ID. Both Method 2 and Method 3 are useful solutions to this problem. It's possible that the music files are missing on your computer but still appear in your iTunes Library, the items are corrupted after being synced to your device, or the songs are not successfully copied from computer to your iPhone. Method 2: Reauthorize your computer and re-sync music with iTunesĪpple Music won't play songs on your iPhone and the items are greyed out or not available on your device? If so, there is something wrong when you sync music to your iPhone using iTunes. Then go to Settings > Music > iCloud Music Library to toggle it on. Make sure you have signed in to your iPhone with the Apple ID that you use for Apple Music. With your subscription to Apple Music, you can access your music library on all of your devices that you are signed in to with the same Apple ID by enabling iCloud Music Library. If none of the easy fixes works to solve the Apple Music not working on iPhone issue, don't give up, there are FOUR more workable tips you can try. Update iTunes and iOS to the latest version Sign out of iCloud and then sign back inĦ. Fixes to Apple Music not working/won't play music on iPhoneĤ. If you are troubled by one of the above-mentioned problems related to Apple Music won't play on iPhone in iOS 11, don't hesitate to read on and try the useful solutions provided below. Apple Music won't play songs on your iPhone and you get the notification "This Apple ID is only valid for use in the store".When you try to play the music, you get the error message "Items not available", "Unexpected error code 4010", or "This media is not supported".The music files are unreadable or corrupted.The songs are greyed out or some songs get skipped while playing.Apple Music is not playing songs after an iOS update.There are many possible situations in which Apple Music is not working properly, including:
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